CYCASTLE LICENSE AGREEMENT

Please carefully read the rights and obligations specified in this license agreement. During installation, you will be presented with whether you accept these terms. If you do not accept, the software will not be installed on your computer. Installing the program on your computer signifies your acceptance of the terms of this agreement. This agreement is a legal contract between CyCastle (SOFTWARE) and the END USER (individual or legal entity) represented by Siberkale Teknoloji ve Yazılım A.Ş. Installing the SOFTWARE implies your acceptance of the terms of this agreement. If you do not accept the agreement, you cannot install or use the SOFTWARE.

We reserve the right to change or update the license agreement. We will announce any changes or updates on our website, so we recommend checking our site regülerle for updates. The ‘Last Update’ date will be displayed on our site, indicating when this policy was last changed.

What Personal Data Do We Collect?

Under this Policy, we may collect information about you, including Personal Data. Personal Data refers to information that identifies, is related to, or can reasonably be linked to an individual or household.

Through our interactions with you, we may collect the following categories of Personal Data:

Identifiers such as your name, nickname, username, unique personal identifiers, online identifiers, IP address, etc.

Contact information such as home or other physical address, phone number, email address, etc.

Financial information like bank account number, credit card number, or bank card number.

Commercial information, including records related to products or services you have purchased, obtained, or evaluated.

Internet or other electronic network activity information, such as information about your interactions with our websites.

Audio, electronic, visual, or similar information in your support requests, including call records.

This information is collected and processed for the purpose of providing services, improving, ensuring security, and fulfilling legal obligations.

Purposes of Collecting Your Personal Data

We will only collect and process your Personal Data in accordance with applicable data protection and privacy laws and this Policy. You may be asked to provide certain information when accessing our site or using our services. By agreeing to provide this information, you give us the legal basis to process your Personal Data. Additionally, in some cases, providing information may be necessary to purchase a product or access the Cycastle Community, and Cycastle may have a legitimate business interest in processing your Personal Data in such cases. If you do not agree to us using your Personal Data in accordance with this Policy, please do not use our Site and SOFTWARE.

How We Process or Share Your Personal Data

We may disclose information such as personal identifiers (e.g., IP address) and internet or other electronic network activity information (e.g., cookie data) to third-party marketing, advertising, and analytics providers to obtain insights or support targeted advertising. While we do not sell personal information for monetary value, there may be limited situations where we “share” personal information with third parties in a way that could be considered a “sale.”

We use your personal data for the following purposes:

• Operating, maintaining, and improving our website;
• Communicating with you, providing the services you requested, and managing your account;
• Responding to your comments and questions;
• Sending information related to our website or your evaluation license, including technical notifications, updates, security alerts, support, and administrative messages;
• Sending marketing communications via email, in compliance with applicable laws, including information about upcoming promotions, newsletters, new products, services, webinars, training seminars, and other news offered by us and our affiliates;
• Linking or merging user information with other personal data.

Disclosure of Your Personal Data to Third Parties

Third Parties Designated by You

We may disclose your personal data to third parties whom you have given your consent.

Third-Party Service Providers

We may disclose your personal data to third-party service providers who provide services such as data analysis, distribution partners, dealers, information technology and related infrastructure provision (e.g., services like Amazon Web Services), email delivery, auditing, payment processors, and similar services.

Third-Party Advertisers

We may disclose personal data to advertisers and ad networks that need the data to select and serve relevant advertisements to you and others.

Corporate Restructuring

In the event of a business agreement involving the sale or transfer of all or part of our business or assets, we may disclose personal data. We will inform any buyer that your information will only be used in accordance with this Privacy Policy.

Other Disclosures

We may disclose personal data in ways we believe are necessary or appropriate, including:

a) To Comply with Applicable Laws: We may disclose personal data to comply with applicable laws.

b) Responding to National Security or Law Enforcement Requirements: Responding to requests from public and government authorities involves national security or law enforcement requirements. This may mean complying with legal requests and legal processes.

c) To Enforce Our Policy: We may disclose personal data to enforce our company policies.

d) Protecting Rights, Privacy, Security or Property: We may disclose personal data to protect our, your or others’ rights, privacy, security or property.

Third-Party Websites

Our website may contain links to third-party websites and features. However, this Policy does not cover the privacy practices of these third parties. These third parties have their own privacy policies, and as the provider of these links on our website, we do not accept any responsibility or liability for their websites, features, or policies. Therefore, it is recommended that you review the privacy policies of these third parties. For example, we may provide links to social media pages or industry reports through widgets on our website. It is important to carefully read the privacy policies of the relevant third parties before using such links.

Storage of Your Personal Data

We consider various factors when determining the appropriate retention period for personal data, including the quantity, nature, sensitivity of the processed personal data, the risk of unauthorized use or disclosure, the potential harm that may arise, and the likelihood of achieving the processing purposes. Additionally, we establish retention periods in compliance with applicable legal requirements, such as the current minimum legal storage requirements. When the applicable retention periods expire, we commit to deleting your personal data. If there are data that we cannot completely delete from our systems for technical reasons, we will take necessary measures to prevent further use of such data.

Complaints

We are committed to resolving any complaints related to the collection or use of your personal data. If you wish to file a complaint regarding this Policy or our practices concerning your personal data, please contact us at [email protected]. We will respond to your complaint as soon as possible and in any case, within 45 days.

We welcome your comments or questions about this Policy. You can contact us in writing at [email protected].

Our Policy Regarding Children

We respect the sensitive nature of online privacy for children. Our website is not directed at children under the age of eighteen (18), and we do not knowingly collect, sell, or share Personal Data from children in this age group. You must be at least eighteen (18) years old to register or make a purchase. If you are under the age of eighteen (18), please do not provide any information about yourself to us. COMPANY NAME is not responsible for any information provided by an individual under the age of eighteen (18).

If a parent or guardian realizes that information has been provided by their child without their consent, they should contact us at [email protected]. We will promptly delete such information from our systems.

Anonymous Data

When we use the term “anonymous data,” we refer to de-identified data and information that cannot reasonably be used on its own or when combined with any other information to identify a specific individual or otherwise establish a connection with them. We may generate anonymous data from Personal Data we collect about you and other individuals. This data may include analytical information and information collected by us using cookies. We transform Personal Data into anonymous data by excluding information that would personally identify you (such as your name). We use these anonymous data for our own purposes, including the ability to analyze usage patterns on our website to make improvements. We will keep anonymous data in a de-identified form and will not attempt to re-identify the information.

Cookies

What are Cookies?

We may use “cookies” to collect information. Cookies are small data files stored by a website on the hard drive of your computer or mobile device. We may use session cookies (which expire when you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our site.

There are two broad categories of cookies:

First Party Cookies: Cookies served directly to your computer or mobile device by us and used solely by us to recognize your computer or mobile device when you revisit our site.

Third Party Cookies: Cookies served by service providers on our site, which may be used by such service providers to recognize your computer or mobile device when you visit other websites.

Cookies We Use:

Our site uses the following types of cookies for the purposes stated below:

Essential Cookies

These cookies are necessary to provide you with the services offered through our Site and allow you to use certain features. For example, they allow you to log into secure areas of our Site and help quickly load the content of the pages you request. Without these cookies, the services you have requested cannot be provided and we only use these cookies to provide you with these services.

Functionality Cookies

These cookies allow our Site to remember choices you make when you use our Site, such as remembering your language preferences, remembering your login details, and remembering changes you make to other parts of our Site that you can customize. The purpose of these cookies is to provide you with a more personalized experience and prevent you from having to re-enter your preferences each time you visit our Site.

Analytics and Performance Cookies

These cookies are used to collect information about traffic to our Site and how users use our Site. The information collected does not identify any visitor. The information is aggregated and anonymous. It includes the number of visitors to our Site, the websites that referred them to our Site, the pages they visited on our Site, the time of day they visited our Site, whether they have visited our Site before, and similar information. We use this information to operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site.

Advertising cookies

These cookies track your browsing habits to enable us to show you adverts that are more likely to be of interest to you. These cookies use information about your browsing history to group you with other users with similar interests. Based on this information and with our consent, third-party advertisers may set cookies to enable them to show advertisements that we think will be relevant to your interests when you are on third-party websites.

Disabling cookies

You can usually remove or reject cookies through your browser settings. To do this, follow the instructions provided by your browser (usually found in the “settings”, “help” “tools” or “editing” feature). Many browsers are set to accept cookies until you change your settings.

Possible Effects of Disabling Cookies:

If your browser disables cookies, some features and functions of our website may be affected. Cookies are used to enhance your user experience, measure site performance and improve our interaction with you.

Disabling cookies may have the following possible effects:

Session Control: Disabling cookies when you are logged in or using certain features may affect whether you remain logged in or the features work properly.

Personalized Content: Cookies help us deliver personalized content based on your preferences. Disabling cookies may affect this feature.

Performance and Analytics: Cookies help us measure and analyze the performance of our website. Opting out may impact such data collection and analysis processes.

Please note that cookies are a standard web browser feature often used to enhance user experience. Disabling cookies may prevent some functions of our website from working properly and may affect your overall user experience.

I – RIGHTS AND OBLIGATIONS OF END USER:

1. The END USER agrees, undertakes, and declares to use the infrastructure services necessary for the operation of the SOFTWARE (Example: Internet, all hardware products belong to the company that will use the software) and acknowledges and accepts that the right to terminate this contract will arise due to damages and losses that may occur in the product subject to the contract as a result of violating the provision stated above.
   
2. The END USER undertakes and declares that the SOFTWARE will be installed on only one server, and in case of installation on multiple servers or computers, the license belonging to the END USER will be blocked, and the SOFTWARE will not operate.
   
3. The END USER acknowledges and accepts that in case of a change in the contact information shared when creating the license record for the SOFTWARE, they will contact Cycastle.
   
4. The END USER acknowledges and accepts that if they want to use the SOFTWARE on another server, they must contact Cycastle for the software transfer process.
   
5. The END USER acknowledges and accepts that they check the current working status of the SOFTWARE, are aware of potential issues arising from using an older version, and agree to use the latest version.
   
6. The END USER acknowledges and accepts that they are aware of the conditions necessary for the operation of the SOFTWARE (such as monitoring internal network traffic, using the device for running the SOFTWARE for license registration) and agrees to comply.
   
7. The END USER:
   A. Agrees not to reproduce or use the SOFTWARE and documentation beyond what is allowed by this License Agreement, not to convert the SOFTWARE into source code, and not to perform recompilation without the written approval of Cycastle,
   
   B. Agrees not to distribute, lend, lease, sell, or disclose the SOFTWARE to another person without the written consent of Cycastle,
   
   C. Accepts, declares, and undertakes not to modify or adapt the SOFTWARE and documentation, or create derivative works inspired by the SOFTWARE and documentation.

II – RIGHTS AND OBLIGATIONS OF CyCastle:

1. If the END USER violates the provisions of Section I, clauses 1-2-3-4-5-6-7, Cycastle is entitled to exercise all legal remedies and rights without the need for any warning.
   
2. Cycastle, upon the request of the END USER and at its own discretion, may provide technical support to the END USER. The intellectual property rights of the technical material and information acquired and developed during the support service belong to Cycastle, and the END USER cannot make any claims in this regard.
   
3. The license status of the SOFTWARE is checked by the license servers determined by Cycastle for customer information and license information when an internet connection is established on your computer.

III – WARRANTY TERMS:

1. Cycastle shall not be held responsible for information losses arising from operating system and hardware failures, network connection errors, viruses, and user errors.
   
2. The financial liability of Cycastle is limited to the license fee paid by the end user at the time of SOFTWARE purchase.
   
3. Cycastle does its utmost to ensure the proper functioning of the SOFTWARE. Cycastle does not claim or guarantee that the SOFTWARE it develops is flawless, perfect, and will completely meet the user’s specific requests.
   
4. The SOFTWARE should be used with suitable equipment and qualified personnel, following the usage guide. Cycastle recommends that the END USER receive training from Cycastle officials until competence is confirmed, and Cycastle and Cycastle Solution Partners are not responsible for damages or risks arising from the SOFTWARE not being used by appropriate equipment and qualified personnel, misuse according to the usage guide, or lack of adequate training from Cycastle officials.
   
5. Cycastle or Solution Partners are exempt from liability for any special, financial, indirect, direct, or consequential damages arising from or related to the use or inability to use the SOFTWARE, even if they were informed in advance of the possibility of such damages, within the framework permitted by relevant laws, whether due to contract terms or intent, negligence, or liability.
   
6. Cycastle reserves the right to make changes to the SOFTWARE and documentation. If desired, the user can take advantage of this new version within the rules specified in Cycastle’s License System. Cycastle does not guarantee that data entered with the old version will match the new version.
   
7. The rights to process, develop, reproduce, represent, and transmit the SOFTWARE and documentation, and if any, all copies made by you, belong exclusively to Cycastle. In the case of processing and developing the entire or part of the SOFTWARE, the intellectual property rights of the newly created work belong to Cycastle, and Cycastle also has the right to resort to any legal means without the need for any warning regarding the concerned parties.
   

IV – GENERAL PROVISIONS:

1. In the event of modification or development of this SOFTWARE subject to this contract, these contract provisions shall remain valid unless eliminated by a new contract concluded between the parties.
   
2. According to the articles of this License Agreement, all rights (SOFTWARE codes, sales rights, etc.) to this SOFTWARE belong to Cycastle. The end user will only have the license usage right for the SOFTWARE. Unless stated that the usage license of the SOFTWARE is given for a fixed period, a limited period, or a lease license in exchange for payment, it is continuous.
   
3. Good faith is essential in the implementation of this contract.
   
4. All rights not explicitly granted to the END USER are owned by Cycastle.
   
5. Subject to the preservation of other rights, Cycastle may terminate the contract in case of non-compliance with the terms of this agreement.